PRIVACY POLICY

BISSIUM

Version 1.0 — Effective Date: November 2, 2026

1. Introduction

Protecting your personal data is a priority for Bissium.

This Privacy Policy explains how Bissi Eats EURL, the company operating the Bissium platform, collects, uses, protects, and shares personal data necessary for the operation of its services.

Bissium is a digital platform connecting users with merchants, restaurants, drivers, delivery partners, and other service providers.

The processing of personal data is governed by Algerian legislation, particularly Law No. 18-07 of June 10, 2018, as amended and supplemented by Law No. 25-11 of July 24, 2025.

2. Personal Data Collected

Depending on the services used, Bissium may collect the following categories of data:

• Identification information: first name, last name, and contact details.

• Account information: login credentials and information required for authentication.

• Location data: delivery addresses, pickup locations, destinations, and geographical positions necessary for providing services.

• Transaction data: orders, reservations, rides, deliveries, amounts, and related histories.

• Payment data: information required to manage transactions, depending on the available payment methods.

• Technical data: information relating to devices, connections, and platform operation.

• Communications: support requests, complaints, comments, and reviews.

Some information may be required to provide the requested service, while other information is optional.

Additional information may be required for professional accounts, particularly for verification purposes.

3. Use of Personal Data

Personal data is used, as necessary and on applicable legal grounds, to:

• Create and manage user accounts.

• Provide access to Bissium services.

• Process orders, res